Terms of Service
Professional immigration consulting services governed by Sri Lanka regulations and industry standards. Please read these terms carefully before engaging our services.
1. Acceptance of Terms
By accessing and using the services of Global Immigateway, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Immigration Services
Global Immigateway provides professional immigration consulting services including but not limited to: PR Applications, Family Sponsorship, Study Permits, Work Permits, Visitor Visas, Citizenship Applications, and Appeal Services. All services are provided in accordance with the respective immigration laws and regulations.
3. Client Eligibility and Assessment
We provide initial assessments to determine your eligibility for various immigration programs. However, meeting minimum requirements does not guarantee approval by International Immigration Authorities. Final decisions rest solely with respective immigration authorities of the respective country.
4. Fees and Payment Terms
Professional fees are clearly outlined in our service agreements. Payment schedules vary by service type. Fees are non-refundable once work has commenced, except in cases where we determine we cannot proceed with your case. Government fees are separate and paid directly to relevant authorities.
5. Processing Times and Outcomes
Processing times provided are estimates based on current immigration standards and may vary. We cannot guarantee specific processing times or positive outcomes. Immigration decisions are made solely by the respective government officials, and we cannot influence these decisions.
6. Client Responsibilities
Clients must provide complete, accurate, and truthful information. You are responsible for informing us of any changes in circumstances that may affect your application. Failure to provide accurate information may result in application refusal and potential immigration consequences.
7. Confidentiality and Privacy
We maintain strict confidentiality of all client information in accordance with professional standards and privacy laws. Information is only shared with authorized government agencies as required for processing your immigration applications.
8. Limitations of Liability
Our liability is limited to the professional fees paid for our services. We are not liable for any indirect, consequential, or punitive damages. We do not guarantee immigration success and are not responsible for government decisions or policy changes.
9. Termination of Services
Either party may terminate the service agreement with written notice. Upon termination, you remain responsible for fees incurred up to the termination date. We will provide copies of your file upon request and payment of any outstanding fees.
10. Regulatory Compliance
Global Immigateway operates as per the laws of Sri Lanka. Our consultants are legal and immigration experts in good standing.
Important Notice
No Guarantee of Success: Immigration applications are subject to the respective government approval. While we provide professional guidance and maximize your chances of success, we cannot guarantee positive outcomes.
Regulatory Compliance: Our services comply with all applicable Sri Lankan laws and regulations. We are licensed legal experts.
Changes to Terms: These terms may be updated periodically to reflect changes in law or practice. Continued use of our services constitutes acceptance of updated terms.
Questions About Our Terms?
Contact our legal team for clarification on any terms or conditions